FAQs

Question 1

Do you offer a free trial?

Yes! Enjoy a 2-week free trial on our annual Express membership plans. You will have full access to the member library, community forum and events. If you are as happy with your membership as we know you will be, your credit card on file will be automatically charged your membership dues at the end of the free trial period. Please let us know before your trial ends if you would like to cancel and your credit card will not be charged.

Question 2

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Is shipping free?

Yes, totally free!

Question 3

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What is the Next Big Idea Club?

The Next Big Idea Club is a book subscription community curated by some of the world’s leading thinkers: Malcolm Gladwell (The Tipping Point, Blink, Outliers), Susan Cain (Quiet: The Power of Introverts in a World that Can’t Stop Talking), Adam Grant (Give and Take, Originals), and Daniel H. Pink (Drive, To Sell Is Human). Together, these bestselling authors select each season’s two most exciting new nonfiction books, and then we send them straight to you. We also prepare e-courses and additional reading materials based on the books that you won’t find anywhere else.

Question 4

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Is there an eBook Membership?

You bet! We have partnered with Kindle to offer a digital version of the Next Big Idea Club. You’ll receive eBook versions of the titles, plus digital files and links for all of the bonus content. An eBook subscription costs $199 per year.

Just be sure that you have a compatible Kindle device, or use the free Kindle app for iPhone, iPad, or Android OS smartphones and tablets.

Question 5

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What kinds of books does the club select?

Every season, club members dive into two newly released hardcover books, both of which are hand-picked by our four curators as the most exciting nonfiction titles of the season. Ranging from psychology to creativity, from business to happiness, these books cover material that is science-based, groundbreaking, and truly life-changing. View past selections and finalists.

Question 6

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When will the next season begin?

Our book selections are chosen quarterly. New seasons begin approximately every March (Spring), June (Summer), September (Fall), and December (Winter). Members who join us mid-season will receive that season’s box while supplies last. And our Member Library (where you’ll find e-courses based on each book selection) is always available, so you can dive into our exclusive videos, reading guides, and discussion threads right away!

Question 7

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When will I receive my first books?

If you join with a hardcover or eBook membership, your books will be sent to you within one week of joining. If you have a hardcover membership, once your box ships, you will receive an email from info@nextbigideaclub.com with your tracking number. eBooks are also delivered in an email from info@nextbigideaclub.com. If you’d like more details on your order, our support team will be happy to assist you.

Question 8

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How does the Express Membership work?

The Express Membership is perfect for anyone who loves big ideas, but doesn’t have time to read big-idea books from cover to cover. Express Members get instant access to our entire library of e-courses based on selected books, which include video series starring the authors, helpful reading guides, review quizzes, discussion questions, and exclusive author interviews. Express Members also receive an invitation to join our private discussion forum, where they can get to know fellow members, featured authors, and even our four curators. In other words, you receive everything that other members do, except the books themselves, which you’re free to purchase separately in any format you choose. At under $9 per month, this membership is a great deal for curious minds with a busy schedule!

Question 9

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I still have a few questions. Is there someone I can contact?

Absolutely! Get in touch anytime by sending an email to support@nextbigideaclub.com. Our team personally responds to each note as quickly as possible Monday through Friday (except on U.S. national holidays). We look forward to hearing from you!

Question 10

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Does the Next Big Idea Club accept international members?

Of course! We welcome members from all around the world. At this time we don’t offer shipping outside the U.S., so we encourage prospective international subscribers to check out a flexible Express Membership or an eBook Membership.

Question 11

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Do you offer refunds?

We sure do! We offer a 30 day money back guarantee on all of our membership levels. We offer full refunds within 30 days of your purchase. And if you’re not satisfied with your membership at any time, please contact support@nextbigideaclub.com, and we’ll do our best to improve your experience. We are always eager to receive feedback from our members, so that we can keep making the Next Big Idea Club even better.

Question 12

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How do I view or make changes to my account information?

Current members can log in to their profile at nextbigideaclub.com/login. After logging in, you should see your name with a drop-down menu in the upper right-hand corner. From there, simply select “Dashboard.” You should then be able to see your current membership type, plus options to change your payment method or shipping address.

Need a hand? Let us know at support@nextbigideaclub.com, and we’ll be happy to help.

Question 13

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Where can I find the Next Big Idea Club on social media?

We share Next Big Idea Club news, plus wisdom and inspiration from our book selections, across Facebook, Twitter, Instagram, and LinkedIn. We look forward to connecting with you!

Question 14

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Can I give a gift membership to a friend, colleague, or family member?

Definitely! Visit nextbigideaclub.com/gift to purchase an Express Membership, Ebook, or Hardcover Membership for someone you care about.

Do you want to renew a previous gift before it expires? Let us know at support@nextbigideaclub.com, and we’ll take care of it for you!

Are you interested in giving multiple gift memberships? Whether you’d like to give 5 memberships to your family or 50 to your team, we can customize our group pricing and experience for you! Please get in touch with amanda@nextbigideaclub.com to get started.

Question 15

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I want Next Big Idea Club for my office. Do you offer group order?

Absolutely. We can customize a group order for your friends, family, coworkers or entire company. For more information visit our enterprise page: https://nextbigideaclub.com/enterprise/

Question 16

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Do you have an app?

We sure do! You can download the NextBigIdea app on the App Store for iPhone or on Google Play store for Android.

Question 17

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Is the NextBigIdea app free?

Yes! The NextBigIdea app is absolutely free to download and enjoy. However, only Next Big Idea Club members gain access to our premium e-courses. If you’d like to try a membership yourself, start right here.

Question 18

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Is there an app available?

Yes! You can download the NextBigIdea app on the App Store for iPhone or on Google Play store for Android.

Question 19

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I can’t view the e-courses in the Next Big Idea App.

Our premium e-courses are available on the web at nextbigideaclub.com/login or through the Next Big Idea App. If you are a Next Big Idea Club member, are logged into the app but receive an error message when trying to access the e-courses, please logout and log back in. This should resolve the issue. We will resolve this issue in an update to the app soon.

Question 20

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What is the current reading schedule?

Work: A Deep History, from the Stone Age to the Age of Robots

Reading schedule:
March 1st – March 31st, 2021

Chatter: The Voice in Our Head, Why It Matters, and How to Harness It
Reading schedule:
April 1st – April 30th, 2021